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Cancellation of Purchases of Items and Gift Certificates or Travel Insurance

Cancel the contract

Here you can cancel your contract online if you ordered merchandise from the SPO Shop, purchased gift certificates (multi-purpose gift certificates), or purchased travel insurance as an add-on service.
Please fill out the form below in its entirety. After submitting it, you will automatically receive a confirmation of receipt via email.

Important: This cancellation form applies only to purchases made in the SPO Shop, the Gift Certificate Shop, or for travel insurance as an add-on service.
It does not apply to tourism services with a fixed service date, such as lodging, events, tickets, or experiences.

Withdrawal Form

Enter the details of your purchase of an item or gift certificate, or of your travel insurance here
When providing product details, specify the exact type or name of the item, service, or gift certificate.
Fields marked with an * are required fields.